Reports
Manitoba Ombudsman receives thousands of complaints and opens hundreds of investigations under our four mandates each year. Investigation reports are only published publicly if the Ombudsman feels the matter in the report is of significant public interest and impact, or when required. Investigation reports may find that a complaint is supported (evidence is found that supports the nature or the complaint) or not supported (no evidence to support the nature of the complaint) and can provide the findings and conclusion of the investigation. In some cases, the report will also have recommendations made to the public body or trustee that we ask them to review, respond to and accept. Our goal is to help improve public services with strengthened practices of fairness, transparency, accountability and privacy protection. Here you will find investigation and monitoring reports, audits and reviews, and annual reports. You will also find our status reports on the implementation of recommendations made in Provincial Court of Manitoba inquests.
Showing 336 reports(s)
Case 2016-0057
A complaint about the City of Winnipeg’s Handi-Transit Service was received from the Independent Living Resource Centre, a Winnipeg-based organization that supports people with disabilities, many of whom use the transit service. The ombudsman found…
investigations & monitoring
municipal / local body Case 2017-0368
A female resident at the Manitoba Youth Centre (MYC) raised health and hygiene concerns about a policy that restricted residents from having or wearing their own underwear. Under the policy, MYC residents were issued institutional…
investigations & monitoring
ombudsman act CASE 2017-0479
Victoria General Hospital. Provisions considered: 18(1), 19. While attending the Victoria General Hospital for a medical procedure, a nurse collected an individual’s medical history through a verbal discussion in a semi-public area of the hospital,…
investigations & monitoring
health facility, body or trustee Case 2016-0228
We received a complaint about a decision by the Municipality of North Cypress-Langford to approve multiple staff dwellings on an agriculturally zoned property. We determined that the municipality had the authority to approve the staff…
investigations & monitoring
municipal / local body Case 2018-0279
Provisions considered: 19(1)(b) and (c); 23(1)(a), (b) and (f). A request was made to Manitoba Infrastructure for access to records relating to the valuation of Manitoba’s transportation and flood infrastructure investment deficit. The department provided…
investigations & monitoring
fippa Case 2018-0118
Provisions considered: 17(1), 17(3)(e), (f), (i). An individual requested copies of correspondence about a drainage issue and a copy of a petition presented to council of the Rural Municipality of La Broquerie. The municipality granted…
investigations & monitoring
fippa Case 2018-0299
An individual made an injury claim with Manitoba Public Insurance (MPI) and subsequently appealed MPI’s decision to the Automobile Injury Compensation Appeal Commission (AICAC). As part of the appeal process, MPI provided copies of four…
investigations & monitoring
health facility, body or trustee Case 2018-0292
Provisions considered: 17(1), 17(2)(d), 23(1)(a). An individual requested access to his personal information from the Workers Compensation Board of Manitoba (WCB). In the WCB’s initial access decision, it refused access in part. During the course…
investigations & monitoring
fippa Case 2018-0252
Provisions considered: 17(1), 17(2)(c), 17(3)(d), 17(3)(e), 17(4). An individual requested access to the record of a complaint made to the City of Brandon about his property. Access was provided to the record, with some information…
investigations & monitoring
fippa Case 2018-0127
Provisions considered: 17(1), 17(2)(b), 18(1)(c)(i), 25(1)a)(c). An individual made an access request to Manitoba Agriculture for records about an investigation initiated under the Animal Care Act. The department refused access in full on the basis…
investigations & monitoring
fippa Case 2017-0469
Provisions considered: 4(e), 19(1)(e), 23(1)(a), 23(1)(b), 26 and 27(1)(a). The complainant made an access request to the Consumer Protection Division (CPD) of Manitoba Justice for copies of all records regarding Bill 27, the Elections Amendment…
investigations & monitoring
fippa Case 2017-0416
Provisions considered: 82(5); Access and Privacy Regulation 64/98: 9(1)(c). An individual made an access request to the Winnipeg Regional Health Authority, which issued a fee estimate to process the request. The individual requested a fee…
investigations & monitoring
fippa
Report Results
Investigation Report: Ombudsman Act – City of Winnipeg, Handi-Transit Service
Investigation Report: Ombudsman Act – Manitoba Justice
Investigation Report: PHIA Unauthorized Disclosure – Victoria General Hospital
Investigation Report: Ombudsman Act – Municipality of North Cypress-Langford
Investigation Report: FIPPA Refused Access – Manitoba Infrastructure
Investigation Report: FIPPA Refused Access – Rural Municipality of La Broquerie
Investigation Report: PHIA Unauthorized Disclosure – Manitoba Public Insurance.
Investigation Report: FIPPA Refused Access – Workers Compensation Board of Manitoba
Investigation Report: FIPPA Refused Access – City of Brandon
Investigation Report: FIPPA Refused Access – Manitoba Agriculture
Investigation Report: FIPPA Refused Access – Manitoba Justice – Consumer Protection Division
Investigation Report: FIPPA Refusal To Waive Fees – Winnipeg Regional Health Authority