• Manitoba Ombudsman to host 2016 Manitoba Connections Conference

    Jul 6, 2016

    Manitoba Ombudsman is pleased to host the 2016 Manitoba Connections: Access, Privacy, Security and Information Management Conference, on September 27-28, 2016 at the Delta Hotel in Winnipeg.

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  • Manitoba Ombudsman releases 2015 annual report

    Jun 23, 2016

    Manitoba Ombudsman Charlene Paquin has released her office’s annual report for 2015. This year’s report is in a new format, and highlights the work of the office under The Freedom of Information and Protection of Privacy Act, The Personal Health Information Act, The Ombudsman Act and The Public Interest Disclosure (Whistleblower Protection) Act.

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  • Manitoba Ombudsman lays “snooping” charge under The Personal Health Information Act

    Apr 20, 2016

    An investigation by Manitoba Ombudsman has resulted in one charge being laid against an individual under The Personal Health Information Act (PHIA).

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New Investigation Reports

Personal Health Information Act

Case 2015-0142 -- Disclosure of personal health information by the Appeal Commission to the complainant’s former employer. Complaint partly supported.

Cases 2015-0352, 2015-0353, 2015-0354 -- Collection, use and disclosure of personal health information by the complainant’s employer, a Winnipeg health services agency. Complaints not supported.

Ombudsman Act

Case 2015-0086: Concern that a business located in a residential building in the Local Government District of Pinawa was contravening home occupation requirements in the LGD’s zoning by-law. Recommendation made.

Case 2014-0543: Concern that the Manitoba Securities Commission considered information at a hearing that the complainant did not know would be discussed at the hearing. Complaint partly resolved; administrative improvement suggested.

Cases 2014-0402, -0403, -0404 and -0405: Concerns about approval of a 20-lot subdivision in the RM of St. Andrews and notice of the public hearing for the subdivision. Complaints not supported; administrative improvement suggested.

Case 2014-0076: Concern about Winnipeg taxicab drivers who were allegedly operating illegally outside of the City of Winnipeg and the response of the Motor Transport Board and the Taxicab Board to the issue. Recommendations made.

Cases 2013-0297 and -0298: Concerns about the response of the Rural Municipality of Franklin and Manitoba Sustainable Development to overland flooding. Complaints not supported.

Case 2012-0283: Concern about the denial of an application for disaster financial assistance by the Disaster Financial Assistance Board and the board’s reliance on the principle of concurrent causation. Recommendations made.

Case 2012-0196: Concern about the manner in which the Town of Oak Lake (RM of Sifton) removed and demolished a trailer from the property of the complainant. Recommendations made.

  • About the Office

    Mission and goals, meet the ombudsman, history, contact information, ombudsman's expenses and more.

  • Access and Privacy Division

    This division is responsible for upholding access to information and privacy rights by investigating complaints and reviewing compliance with the Freedom of Information and Protection of Privacy Act (FIPPA) and the Personal Health Information Act (PHIA).

  • Ombudsman Division

    This division promotes fairness and administrative accountability through investigation of complaints relating to matters of administration under the Ombudsman Act and disclosures of wrongdoing under the Public Interest Disclosure (Whistleblower Protection) Act.

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