News

• FIPPA investigation report with recommendations to Manitoba Infrastructure released

  May 11, 2021

  Manitoba Ombudsman has released a FIPPA investigation report where recommendations were made to Manitoba Infrastructure. A report on compliance with the recommendations is also included. FIPPA requires that the ombudsman make recommendations made available to the public, and sets out that the ombudsman may do so by publishing recommendations on a website.

  Read more

• Ombudsman releases report under PHIA about a privacy breach at Children’s disAbility Services

  Apr 29, 2021

  Manitoba Ombudsman has released a report under the Personal Health Information Act (PHIA) about an investigation into a privacy breach that affected 8,900 children receiving services from the Children’s disAbility Services (CDS) program of Manitoba Families.

  Read more

• Ombudsman releases report on privacy implications of Manitoba Liquor and Lotteries’ Controlled Entrance Initiative

  Apr 7, 2021

  Manitoba Ombudsman has released a summary report on a review of the privacy implications of Manitoba Liquor and Lotteries’ Controlled Entrance Initiative at Liquor Mart stores. In November 2019 Manitoba Liquor and Lotteries implemented the initiative to improve safety and security in response to thefts.

  Read more

Our office is temporarily closed to in-person services.

If you have a complaint or questions about what we do, we encourage you to visit our complaints page, which has information about the different kinds of complaints we handle, some frequently asked questions and links to various complaint forms, some of which can be filled out and submitted online.

Please contact us by phone at 1-800-665-0531 or 204-982-9130 during regular office hours or by email at ombudsman@ombudsman.mb.ca if you have questions about our services or want to speak to someone about making a complaint.

Case 2020-1304: Children's disAbility Services, Manitoba Families

Highlights of Case 2020-1304

Read the ombudsman's April 14, 2021, letter on the implications of Bill 49 (FIPPA):

• About the Office

  Mission and goals, meet the ombudsman, history, contact information, ombudsman's expenses and more.

• Access and Privacy Division

  This division is responsible for upholding access to information and privacy rights by investigating complaints and reviewing compliance with the Freedom of Information and Protection of Privacy Act (FIPPA) and the Personal Health Information Act (PHIA).

• Ombudsman Division

  This division promotes fairness and administrative accountability through investigation of complaints relating to matters of administration under the Ombudsman Act and disclosures of wrongdoing under the Public Interest Disclosure (Whistleblower Protection) Act.