News

• Ombudsman releases report on privacy implications of Manitoba Liquor and Lotteries’ Controlled Entrance Initiative

  Apr 7, 2021

  Manitoba Ombudsman has released a summary report on our review of the privacy implications of Manitoba Liquor and Lotteries’ Controlled Entrance Initiative at Liquor Mart stores. In November 2019 Manitoba Liquor and Lotteries implemented the initiative to improve safety and security in response to thefts.

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• FIPPA investigation report with recommendations to Manitoba Executive Council released

  Dec 24, 2020

  Manitoba Ombudsman has released a FIPPA investigation report where recommendations were made to Manitoba Executive Council (MEC). A report on compliance with the recommendations is also included. FIPPA requires that the ombudsman make recommendations made available to the public, and sets out that the ombudsman may do so by publishing recommendations on a website.

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• Manitoba Ombudsman releases FIPPA investigation report about WRHA personal care home standards inspection reports

  Dec 18, 2020

  Manitoba Ombudsman has released an investigation report under the Freedom of Information and Protection of Privacy Act (FIPPA) about Winnipeg Regional Health Authority (WRHA) personal care home standards inspection reports.

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Our office is temporarily closed to in-person services.

If you have a complaint or questions about what we do, we encourage you to visit our complaints page, which has information about the different kinds of complaints we handle, some frequently asked questions and links to various complaint forms, some of which can be filled out and submitted online.

Please contact us by phone at 1-800-665-0531 or 204-982-9130 during regular office hours or by email at ombudsman@ombudsman.mb.ca if you have questions about our services or want to speak to someone about making a complaint.

Read the ombudsman's April 14, 2021, letter to Minister Goertzen on Bill 49 (FIPPA):

Download our new information sheet:

• About the Office

  Mission and goals, meet the ombudsman, history, contact information, ombudsman's expenses and more.

• Access and Privacy Division

  This division is responsible for upholding access to information and privacy rights by investigating complaints and reviewing compliance with the Freedom of Information and Protection of Privacy Act (FIPPA) and the Personal Health Information Act (PHIA).

• Ombudsman Division

  This division promotes fairness and administrative accountability through investigation of complaints relating to matters of administration under the Ombudsman Act and disclosures of wrongdoing under the Public Interest Disclosure (Whistleblower Protection) Act.