Reports
Manitoba Ombudsman receives thousands of complaints and opens hundreds of investigations under our four mandates each year. Investigation reports are only published publicly if the Ombudsman feels the matter in the report is of significant public interest and impact, or when required. Investigation reports may find that a complaint is supported (evidence is found that supports the nature or the complaint) or not supported (no evidence to support the nature of the complaint) and can provide the findings and conclusion of the investigation. In some cases, the report will also have recommendations made to the public body or trustee that we ask them to review, respond to and accept. Our goal is to help improve public services with strengthened practices of fairness, transparency, accountability and privacy protection. Here you will find investigation and monitoring reports, audits and reviews, and annual reports. You will also find our status reports on the implementation of recommendations made in Provincial Court of Manitoba inquests.
Showing 336 reports(s)
Link to inquest report Christopher Chastellaine was arrested by the Winnipeg Police Service on May 22, 2014. While in custody, he was involved in an altercation involving six officers and subsequently lost consciousness. It was…
inquest monitoring Case 2014-0164
A group of citizens in the Rural Municipality of Whitemouth (the RM) complained about the RM’s decision to rebuild the Water Street Bridge. Specifically, the complainants alleged that there was a lack of public consultation…
investigations & monitoring
municipal / local body CASE 2017-0297
An individual attended a follow-up appointment at a hospital’s day surgery department. As part of the check-in process, she was asked to provide her religion for the admission record. The individual felt that the collection…
investigations & monitoring
health facility, body or trustee Case 2017-0224
Seven in-custody patients from unit PX3, a 15-bed adult forensic mental health unit located at Health Sciences Centre (HSC), alleged that they were confined to their locked ward 24 hours per day without any outside…
investigations & monitoring
health facility, body or trustee Case 2017-0078
A resident of the Municipality of Swan Valley West complained to our office that the municipality was violating sections of the Municipal Council Conflict of Interest Act (MCCIA) with respect to the tendering and purchasing…
investigations & monitoring
municipal / local body Case 2016-0412
The City of Flin Flon billed a property owner over $10,000 for waterline repairs and later adjusted the amount owing to approximately $2,700. The property owner made a complaint to our office about the city’s…
investigations & monitoring
municipal / local body Case 2016-0214
City of Winnipeg – Winnipeg Police Service (WPS); refusal of access to information about mobile photo traffic enforcement on the basis that WPS did not have custody or control of the requested records; provisions 7(1)…
investigations & monitoring
fippa Case MO-2014-0500
Report with Recommendations & Response to Recommendations Manitoba Health, Seniors and Active Living (MHSAL); unauthorized access to personal health information in the databases of the Provincial Drug Program (PDP) branch; privacy investigation – collection, use,…
investigations & monitoring
health facility, body or trustee Case 2016-0250
City of Winnipeg – Planning, Property and Development; refusal of access to two documents – one on the basis that it was publicly available and the other on the basis that it could reveal a…
investigations & monitoring
fippa Case 2017-0028
Manitoba Housing, a division of Manitoba Families, manages a Homeowners Renovation Assistance Program (HRAP) that provides funding for household repairs to low income homeowners. We received a complaint from a homeowner who applied for financial…
investigations & monitoring
ombudsman act Case 2014-0478
We received complaints from ten individuals and the chief administrative officer of the Rural Municipality of Argyle, who alleged they were not provided with adequate notification about a proposed water project by the Town of…
investigations & monitoring
ombudsman act Case 2014-0379
A group of residents complained about water quality and capacity issues in the RM of Springfield. Specifically, the complainants were concerned about the operation of gravel pits close to the source of the Oak Bank/Dugald…
investigations & monitoring
municipal / local body
Report Results
Recommendation Monitoring of the Inquest into the Death of Christopher Chastellaine
Investigation Report: Ombudsman Act – Rural Municipality of Whitemouth
Investigation Report: PHIA Collection – Health-care Facility
Investigation Report: Ombudsman Act – Manitoba Justice (Corrections) and Manitoba Health, Seniors and Active Living (Health Sciences Centre)
Investigation Report: Ombudsman Act – Municipality of Swan Valley West
Investigation Report: Ombudsman Act – City of Flin Flon
Investigation Report: FIPPA Refused Access – City of Winnipeg – Winnipeg Police Service (WPS)
Investigation Report: PHIA Unauthorized Access – Manitoba Health, Seniors and Active Living (MHSAL)
Investigation Report: FIPPA Refused Access – City of Winnipeg – Planning, Property and Development
Investigation Report: Ombudsman Act – Manitoba Families
Investigation Report: Ombudsman Act – Manitoba Sustainable Development and Manitoba Water Services Board
Investigation Report: Ombudsman Act – RM of Springfield