Reports
Manitoba Ombudsman receives thousands of complaints and opens hundreds of investigations under our four mandates each year. Investigation reports are only published publicly if the Ombudsman feels the matter in the report is of significant public interest and impact, or when required. Investigation reports may find that a complaint is supported (evidence is found that supports the nature or the complaint) or not supported (no evidence to support the nature of the complaint) and can provide the findings and conclusion of the investigation. In some cases, the report will also have recommendations made to the public body or trustee that we ask them to review, respond to and accept. Our goal is to help improve public services with strengthened practices of fairness, transparency, accountability and privacy protection. Here you will find investigation and monitoring reports, audits and reviews, and annual reports. You will also find our status reports on the implementation of recommendations made in Provincial Court of Manitoba inquests.
Showing 338 reports(s)
Case 2021-0347
Manitoba Finance. Provisions 36(1)(c), 42(2), 44(1)(a). Our office was contacted by an individual who had submitted information to the Manitoba COVID Tip Line, and believed that there had been an unauthorized disclosure of their personal…
investigations & monitoring
fippa Case 2018-0424
Report with Recommendations & Response to Recommendations Provisions 27(1)(a) and (b). An applicant requested records from the City of Winnipeg related to their claim for sewer back-up damage. The city refused access in part on…
investigations & monitoring
fippa Cases 2020-1991, 2020-1992, 2020-1993 and 2020-1994
Report with Recommendations & Response to Recommendations Provisions 9, 11(1), 15(1)(c). An applicant made four requests to Manitoba Infrastructure for access to records. The department extended the time limit and did not respond to the…
investigations & monitoring
fippa CASE 2020-1304
Report with Recommendations & Response to Recommendations This case concerned a privacy breach involving the personal health information of 8,900 children receiving services from the Children’s disAbility Services (CDS) program of Manitoba Families. The children’s…
investigations & monitoring
health facility, body or trustee
This letter is follow up to a meeting with Minister Goertzen. The purpose of this letter is to summarize the concerns raised for consideration during the committee stage of the legislative process.
audits & reviews
fippa Case 2019-0561
Manitoba Liquor and Lotteries. Privacy impact assessment. In November 2019 Manitoba Liquor and Lotteries (MBLL) implemented its Controlled Entrance Initiative with the aim of improving the safety and security of Liquor Mart stores. The ombudsman…
investigations & monitoring
fippa CASE 2018-0195
Winnipeg Regional Health Authority. Provisions 20(1), 20(2), 20(3), 21. A nurse at Grace General Hospital inappropriately accessed 1756 patient records in the Winnipeg Regional Health Authority (WRHA) Emergency Department Information System (EDIS). The nurse accessed…
investigations & monitoring
health facility, body or trustee Case 2020-0634
Report with Recommendations & Response to Recommendations Provisions 9 and 11(1) An individual made a FIPPA request to Manitoba Executive Council (MEC). Three months later, MEC issued a fee estimate, which the individual paid. After…
investigations & monitoring
fippa Case 2020-0645
Provisions considered: 18(1)(b), 18(3) and 18(4)(a). The Winnipeg Regional Health Authority (WRHA) received a request for personal care home standards inspection reports for a five-year period. The WRHA refused access to seven reports on the…
investigations & monitoring
fippa Case 2018-0338
Manitoba Ombudsman initiated an investigation into how Manitoba Sustainable Development (now Conservation and Climate) communicated soil test results showing elevated levels of lead and other toxic metals in the Dufresne neighbourhood of the south St.…
investigations & monitoring
ombudsman act Case 2019-0556
Provisions 17(1), 17(2)(b), 17(4)(e)(i), 7(2). The City of Winnipeg – Winnipeg Police Service (WPS) received a request for Professional Standards Unit records about officers accused of impaired driving from January 1, 2017, to present. The…
investigations & monitoring
fippa
Report Results
Investigation Report: FIPPA Unauthorized Disclosure – Manitoba Finance
Investigation Report: FIPPA Refused Access – City of Winnipeg
Investigation Report: FIPPA No Response – Manitoba Infrastructure
Investigation Report: PHIA Privacy Breach Children’s disAbility Services Manitoba Families
Letter to Minister Goertzen on Bill 49 (FIPPA)
Investigation Report: FIPPA Controlled Entrance Initiative Privacy Impact Assessment Manitoba Liquor and Lotteries
Investigation Report: PHIA Privacy Breach – Winnipeg Regional Health Authority
Investigation Report: No Response – Manitoba Executive Council
Investigation Report: FIPPA Refused Access – Winnipeg Regional Health Authority
Investigation Report: Ombudsman Act – Manitoba Sustainable Development
Investigation Report: FIPPA Refused Access – City of Winnipeg, Winnipeg Police Service