Reports
Manitoba Ombudsman receives thousands of complaints and opens hundreds of investigations under our four mandates each year. Investigation reports are only published publicly if the Ombudsman feels the matter in the report is of significant public interest and impact, or when required. Investigation reports may find that a complaint is supported (evidence is found that supports the nature or the complaint) or not supported (no evidence to support the nature of the complaint) and can provide the findings and conclusion of the investigation. In some cases, the report will also have recommendations made to the public body or trustee that we ask them to review, respond to and accept. Our goal is to help improve public services with strengthened practices of fairness, transparency, accountability and privacy protection. Here you will find investigation and monitoring reports, audits and reviews, and annual reports. You will also find our status reports on the implementation of recommendations made in Provincial Court of Manitoba inquests.
Showing 338 reports(s)
Link to inquest report Frank Alexander, a resident of Parkview Place Personal Care Home in Winnipeg, died on March 28, 2011 after being assaulted by another resident on March 24, 2011. Both residents had a…
inquest monitoring Case 2014-0053
An individual complained because the Workers’ Compensation Appeal Board released documents containing personal medical information to his employer. This report is available in English only. The ombudsman found that PHIA permits disclosure of personal health…
investigations & monitoring
health facility, body or trustee Case 2014-0050, 2014-0052 and 2014-0254
An individual was involved in a motor vehicle accident that resulted in a claim against Manitoba Public Insurance (MPI) under the Personal Injury Insurance Plan. The individual believed that MPI had collected additional medical information…
investigations & monitoring
health facility, body or trustee Case 2014-0451
A patient hospitalized at the Health Sciences Centre requested access to her file. The hospital failed to meet the 24-hour response time required by the LRMP. After a complaint was filed with our office, the…
investigations & monitoring
health facility, body or trustee Case 2014-0153
An individual requested access to their personal medical information stored in the St. Boniface General Hospital’s electronic system. A $25 fee was charged to process the request, which the individual considered unreasonable. The ombudsman found…
investigations & monitoring
health facility, body or trustee Case 2014-0407
University of Manitoba; disclosure of personal information to a third-party without consent by providing information to a U.S. service provider that handles the university’s library management system; provisions 36, 42, 43, 44, 44.1, 45; ombudsman…
investigations & monitoring
education body 2014-0029
City of Winnipeg – Water and Waste Department; disclosure of personal information to a third party on the basis that it had been done to help the individual get answers to her questions; ombudsman found…
investigations & monitoring
fippa Case 2013-0314
Unnamed public body; disclosure of personal information related to a by-law enforcement matter; provisions 42, 43, 44(1); ombudsman found that the public disclosure of the complainants’ personal information was not authorized under FIPPA.
investigations & monitoring
fippa Case 2014-0431
City of Brandon; refused access to maps of mosquito fogging buffer zones on the basis that such a disclosure would release personal information provided by registrants to the city in relation to the administration of…
investigations & monitoring
fippa Case 2014-0400
City of Winnipeg – Winnipeg Police Service; refused access to copies of three police reports relating to police visits to a building that the individual owns on the basis that the individual was not a…
investigations & monitoring
fippa Case 2014-0269
University of Winnipeg; refused access to board meeting minutes of the University of Winnipeg Community Renewal Corporation on the basis that the records were not in the custody or under the control of the university;…
investigations & monitoring
education body Case 2014-0250 and 2014-0251
City of Brandon; refused access to records of calls to the city’s 911 Emergency Service on the basis that records did not exist or could not be located (explaining the recordings could not be accessed…
investigations & monitoring
fippa
Report Results
Recommendation Monitoring of the Inquest into the Death of Frank Alexander
Investigation Report: PHIA Disclosure – Appeal Commission (Workers Compensation Board)
Investigation Report: PHIA Collection, Use and Disclosure – Manitoba Public Insurance
Investigation Report: PHIA Refused Access – Health Sciences Centre
Investigation Report: PHIA Access Fee – St. Boniface General Hospital
Investigation Report: FIPPA Disclosure – University of Manitoba
Investigation Report: FIPPA Disclosure – City of Winnipeg – Water and Waste Department
Investigation Report: FIPPA Disclosure – Unnamed Public Body
Investigation Report: FIPPA Refused Access – City of Brandon
Investigation Report: FIPPA Refused Access – City of Winnipeg – Winnipeg Police Service
Investigation Report: FIPPA Refused Access – University of Winnipeg
Investigation Report: FIPPA Refused Access – City of Brandon