Manitoba Ombudsman receives thousands of complaints and opens hundreds of investigations under our four mandates each year. Investigation reports are only published publicly if the Ombudsman feels the matter in the report is of significant public interest and impact, or when required. Investigation reports may find that a complaint is supported (evidence is found that supports the nature or the complaint) or not supported (no evidence to support the nature of the complaint) and can provide the findings and conclusion of the investigation. In some cases, the report will also have recommendations made to the public body or trustee that we ask them to review, respond to and accept. Our goal is to help improve public services with strengthened practices of fairness, transparency, accountability and privacy protection. Here you will find investigation and monitoring reports, audits and reviews, and annual reports. You will also find our status reports on the implementation of recommendations made in Provincial Court of Manitoba inquests. 

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Showing 336 reports(s)

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Case 2014-0070

Investigation Report: Ombudsman Act –  Winnipeg Fire Paramedic Service

An individual contacted our office about an invoice she received from the Winnipeg Fire Paramedic Service (WFPS) for costs WFPS had incurred by hiring a private company to secure a fire-damaged garage. The individual did…

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investigations & monitoring

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municipal / local body

Case 2013-0069

Investigation Report: Ombudsman Act –  RM of St. Clements and Red River Planning District

Property owners complained that the Red River Planning District and the Rural Municipality of St. Clements handled their subdivision application unfairly. The RM delayed making a decision about the subdivision application (despite having approved similar…

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investigations & monitoring

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municipal / local body

Case 2014-0252

Investigation Report: Ombudsman Act –  Local Government District of Pinawa

A property owner complained that the Local Government District (LGD) of Pinawa unfairly denied her request to be reimbursed for a portion of the charges she incurred for multiple sewer line inspections and repairs. The…

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investigations & monitoring

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municipal / local body

Case 2014-0317

Investigation Report: FIPPA Refused Access – Manitoba Labour and Immigration

Manitoba Labour and Immigration; provisions 17(1), 17(2)(g) and 17(4). An individual sought access to records related to her spouse’s application made under the Manitoba Provincial Nominee Program. Manitoba Labour and Immigration refused access on the…

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investigations & monitoring

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fippa

Case 2014-0280

Investigation Report: FIPPA Refused Access – Manitoba Housing

Manitoba Housing; provision 25(1)(a). An individual requested a video from Manitoba Housing. Access was denied on the basis that the record was part of an ongoing Winnipeg Police Service investigation and that disclosure of the…

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investigations & monitoring

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fippa

Case 2014-0037

Investigation Report: FIPPA Refused Access – Manitoba Education and Advanced Learning

Manitoba Education and Advanced Learning; provisions 21(1)(c), 23(1)(a). An applicant requested records from Manitoba Education and Advanced Learning related to expenses of Red River College’s president. The department provided access to a severed advisory note,…

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investigations & monitoring

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fippa

Case 2013-0407

Investigation Report: FIPPA Refused Access – Manitoba Infrastructure and Transportation

Manitoba Infrastructure and Transportation; provision 23(1)(a). An individual requested access to records from Manitoba Infrastructure and Transportation about the St. Jean Baptiste Bridge project. Access was initially granted in part. The ombudsman found that while…

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investigations & monitoring

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fippa

Case 2013-0244

Investigation Report: FIPPA Refused Access – City of Winnipeg

City of Winnipeg; provision 26. An individual requested access to the City of Winnipeg’s vacant buildings registry. The application was refused on the basis of a FIPPA exception that allows a public body to refuse access…

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investigations & monitoring

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fippa

Recommendation Monitoring of the Inquest into the Death of Frank Alexander

Link to inquest report Frank Alexander, a resident of Parkview Place Personal Care Home in Winnipeg, died on March 28, 2011 after being assaulted by another resident on March 24, 2011. Both residents had a…

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inquest monitoring

Case 2014-0053

Investigation Report: PHIA Disclosure – Appeal Commission (Workers Compensation Board)

An individual complained because the Workers’ Compensation Appeal Board released documents containing personal medical information to his employer. This report is available in English only. The ombudsman found that PHIA permits disclosure of personal health…

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investigations & monitoring

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health facility, body or trustee