Responding to the Ombudsman on Privacy Complaints

These practice notes contain information about how our office may engage with a public body or trustee when asking for information relating to a complaint made to our office. The information is designed to help public bodies or trustees effectively participate in that process.

Under FIPPA

• Responding to a complaint about collection of personal information under FIPPA (2007)
• Responding to a complaint about disclosure of personal information under FIPPA (2007)
• Responding to a complaint about use of personal information under FIPPA (2007)

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Under PHIA

• Responding to a complaint about collection of personal health information under PHIA (2007)
• Responding to a complaint about disclosure of personal health information under PHIA (2007)
• Responding to a complaint about security of personal health information (2007)
• Responding to a complaint about use of personal health information under PHIA (2007)