Responding to Access or Correction Requests
This page has compliance and best practice guidance for public bodies and health information trustees that are responding to request for information and requests to correct personal information.
General Information About Responding to an Access Request
Under FIPPA
- The Duty to Assist Under FIPPA – Elements of the Duty to Assist
- Checklist – contents of a complete response under FIPPA (2022)
- Guideline on time frames for processing a FIPPA request (2022)
- Documentation about processing access requests under the Freedom of Information and Protection of Privacy Act (FIPPA) 2022
- Disregarding Access Requests Under FIPPA
Under PHIA
Access to Information Fees
Access to Information Extensions
- Extending the time limit for responding under FIPPA (2022)
- Making a Submission to the Ombudsman for an Extension Longer than 30 days (2022)
Refusing Access & Applying Exceptions
Under FIPPA
- Providing reasons to an applicant when refusing access under FIPPA (2006)
- Considerations for applying exceptions when refusing access under FIPPA (2011)
- Considering limits to exceptions when making access decisions under FIPPA (2022)
- The exercise of discretion when applying discretionary exceptions to refuse access under FIPPA (2011)
- Dealing with access requests involving employee information (2011)
- Severing information in records under FIPPA and PHIA (2011)
Under PHIA
- Severing information in records under FIPPA and PHIA (2011)
- Considerations for applying exceptions when refusing access under PHIA (2011)
- Providing reasons to an individual when refusing access under PHIA (2006)