Manitoba Ombudsman receives thousands of complaints and opens hundreds of investigations under our four mandates each year. Investigation reports are only published publicly if the Ombudsman feels the matter in the report is of significant public interest and impact, or when required. Investigation reports may find that a complaint is supported (evidence is found that supports the nature or the complaint) or not supported (no evidence to support the nature of the complaint) and can provide the findings and conclusion of the investigation. In some cases, the report will also have recommendations made to the public body or trustee that we ask them to review, respond to and accept. Our goal is to help improve public services with strengthened practices of fairness, transparency, accountability and privacy protection. Here you will find investigation and monitoring reports, audits and reviews, and annual reports. You will also find our status reports on the implementation of recommendations made in Provincial Court of Manitoba inquests. 

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Cases 2018-0076, 2018-0137, 2018-0356, 2018-0138, 2018-0443, 2018-0281, 2019-0021

Investigation Report: Ombudsman Act –  Manitoba Human Rights Commission

Manitoba Ombudsman initiated an investigation under the Ombudsman Act after seven individuals complained to our office about the length of time it took the Manitoba Human Rights Commission to investigate the matters they brought to…

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investigations & monitoring

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ombudsman act

Audit Report: Timeliness of Access to Information Responses: Manitoba Finance, Executive Council, Civil Service Commission, Crown Services

This report sets out the findings and conclusions of an audit conducted of FIPPA responses by four public bodies: Manitoba Finance (FIN), Executive Council (EC), Civil Service Commission (CSC) and Crown Services (CS). FIPPA services…

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audits & reviews

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fippa

Case 2019-0345

Investigation Report: FIPPA Unauthorized Disclosure – Educational body

Educational body. Provisions: 42(1), 42(3). The complainant made similar requests for access to information under FIPPA to a number of different educational bodies. A request to one educational body was later withdrawn. Subsequently, the complainant…

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investigations & monitoring

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education body

Recommendation Monitoring of the Inquest into the Death of R.D

Link to inquest report R.D. was found hanging in her cell at Brandon Correctional Center on September 28, 2013 and succumbed to her injuries on October 2, 2013. R.D. was 16 years of age at…

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inquest monitoring

Case 2019-0070

Investigation Report: FIPPA Refused Access – Manitoba Justice

Provisions 27(1)(a) and (b).  An individual requested access to records of payments to a law firm related to a third party’s lawsuits against the Manitoba government. The department refused access on the basis of solicitor-client…

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investigations & monitoring

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fippa

Case 2018-0112

Investigation Report: FIPPA Refused Access – Manitoba Growth, Enterprise and Trade

Provision 18(1)(b). The department refused access to part of a record on the basis that it would reveal labour relations information supplied by a third party in confidence. The ombudsman found that the provision relied…

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investigations & monitoring

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fippa

Case 2019-0111

Investigation Report: FIPPA Refused Access – Manitoba Infrastructure

Provision 27(1)(a).  Manitoba Infrastructure refused access to a legal opinion on the basis of solicitor-client privilege. The complainant maintained that as a summary of the opinion had been provided to him, the department had waived…

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investigations & monitoring

Report Subject:

fippa

CASE 2019-0266

Investigation Report: PHIA Unauthorized Disclosure – Workers Compensation Board

Workers Compensation Board. Provisions 19.1(1), 19.1(2), 20(1), 22(1)(b). A worker complained that her personal health information was disclosed by the Workers Compensation Board (WCB) to her employer as part of the process for a reconsideration…

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investigations & monitoring

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health facility, body or trustee

Manitoba Ombudsman 2018 Annual Report

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annual reports

CASE 2017-0143

Investigation Report: PHIA Privacy Breach – Winnipeg Regional Health Authority

Winnipeg Regional Health Authority. This case concerned a privacy breach involving the personal health information of 91 patients who received magnetic resonance imaging (MRI) scans within the Winnipeg Regional Health Authority (WRHA) between 2008 and…

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investigations & monitoring

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health facility, body or trustee

Case 2018-0016

Investigation Report: FIPPA Refused Access – Manitoba Intergovernmental Affairs and International Relations

Provisions considered: 21(1)(a), 25(1)(n) and 28(1)(c)(iii). Report with Recommendations & Response to Recommendations  A request was made to the department for access to correspondence with a third-party business and/or the federal government regarding the Port…

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investigations & monitoring

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fippa

Case 2016-0154

Investigation Report: Ombudsman Act –  Manitoba Justice

The ombudsman examined legislation, regulations and policies related to the use of pepper spray and segregation in youth correctional facilities and determined whether they were being appropriately followed by Corrections staff. The ombudsman made 32…

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investigations & monitoring

Report Subject:

ombudsman act