Manitoba Ombudsman receives thousands of complaints and opens hundreds of investigations under our four mandates each year. Investigation reports are only published publicly if the Ombudsman feels the matter in the report is of significant public interest and impact, or when required. Investigation reports may find that a complaint is supported (evidence is found that supports the nature or the complaint) or not supported (no evidence to support the nature of the complaint) and can provide the findings and conclusion of the investigation. In some cases, the report will also have recommendations made to the public body or trustee that we ask them to review, respond to and accept. Our goal is to help improve public services with strengthened practices of fairness, transparency, accountability and privacy protection. Here you will find investigation and monitoring reports, audits and reviews, and annual reports. You will also find our status reports on the implementation of recommendations made in Provincial Court of Manitoba inquests. 

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Showing 336 reports(s)

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Case 2011-0059

Investigation Report: Failure to Respond – Manitoba Conservation

Report with Recommendations & Response to Recommendations  Manitoba Conservation; failure to respond to application for reports made to the Environmental Accident Reporting phone service; provisions 9, 11(1); ombudsman found that that the public body failed…

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investigations & monitoring

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fippa

Case 2011-0025

Investigation Report: Contests Decision that FIPPA does not apply to the Record(S) – Crown Corporations Council

Report with Recommendations & Response to Recommendations  Crown Corporations Council; decision that records about the council’s investigation of the complainant’s matter were excluded from the scope of FIPPA; provision 4(b); ombudsman found that 4(b) did…

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investigations & monitoring

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fippa

Case 2010-0352

Investigation Report: Failure to Respond – Manitoba Family Services and Consumer Affairs

Report with Recommendations & Response to Recommendations  Manitoba Family Services and Consumer Affairs; failure to respond to application for information about holiday gifts to employees; provisions 9, 11(1)(2), 15(1); ombudsman found that the public body…

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investigations & monitoring

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fippa

Case 2010-0332

Investigation Report: FIPPA Refused Access – Manitoba Public Insurance

Report with Recommendations & Response to Recommendations  Manitoba Public Insurance; refusal of access to a Special Investigation Unit file about the applicant; provisions 27(1)(a)(b)(c); ombudsman found that 27(1)(a) applied to one of the records and…

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investigations & monitoring

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fippa

Recommendation Monitoring of the Inquest into the Death of Maurice Paul Thomas

Link to inquest report Maurice Thomas died on May 7, 2008 as a result of a brain injury after being placed in the Main Street Project in Winnipeg. Date of inquest report — July 20,…

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inquest monitoring

Recommendation Monitoring of the Inquest into the Death of Cheryl Lynn Tom

Link to inquest report Cheryl Tom died of a drug overdose on March 26, 2007 while at the Main Street Project in Winnipeg after being detained by police under the Intoxicated Persons Detention Act. Date…

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inquest monitoring

Recommendation Monitoring of the Inquest into the Death of Andrew Szabo

Link to inquest report Andrew Szabo died on August 5, 2006 after falling from the stands at Canad Inns Stadium while attending a football game. Date of inquest report — June 17, 2011; Status of…

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inquest monitoring

2010 Annual Report

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annual reports

FIPPA Audit Report: 2010 Timeliness Audit of Manitoba Public Insurance 

Our investigations related to the timeliness of responses suggest that it is a significant and ongoing issue. For example, our statistics on “failure to respond” complaints (complaints that are made to the Ombudsman about delayed…

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audits & reviews

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fippa

FIPPA Audit Report: 2010 Access Practices Assessment of The Workers Compensation Board; Manitoba Justice; The University of Manitoba; Manitoba Hydro; and Manitoba Innovation, Energy and Mines

Audit Report under Section 49 of The Freedom of Information and Protection of Privacy Act (FIPPA)  The FIPPA Access Practices Assessment is an audit that examines four key components in the public body’s processing of…

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audits & reviews

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education body

Recommendation Monitoring of the Inquest into the Death of Shawn Jones, Raynold Gerling and Brian Palmquist

Link to inquest report Shawn Jones died on May 12, 2006, Raynold Gerling died on December 11, 2006 and Brian Palmquist died on November 18, 2007. All three men died of drug overdoses while at the…

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inquest monitoring

2009 Annual Report

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annual reports