Manitoba Ombudsman receives thousands of complaints and opens hundreds of investigations under our four mandates each year. Investigation reports are only published publicly if the Ombudsman feels the matter in the report is of significant public interest and impact, or when required. Investigation reports may find that a complaint is supported (evidence is found that supports the nature or the complaint) or not supported (no evidence to support the nature of the complaint) and can provide the findings and conclusion of the investigation. In some cases, the report will also have recommendations made to the public body or trustee that we ask them to review, respond to and accept. Our goal is to help improve public services with strengthened practices of fairness, transparency, accountability and privacy protection. Here you will find investigation and monitoring reports, audits and reviews, and annual reports. You will also find our status reports on the implementation of recommendations made in Provincial Court of Manitoba inquests. 

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Case 2012-0315

Investigation Report: FIPPA Refused Access – Manitoba Hydro

Manitoba Hydro; refusal to confirm or deny the existence of records related to the termination of an employee; provisions 12(2)(a) and (b), 25(1), 55(3)(b); ombudsman found that Manitoba Hydro was authorized under FIPPA to make…

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investigations & monitoring

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fippa

Case 2013-0327

Investigation Report: No Response – Rural Municipality of Siglunes

Report with Recommendations & Response to Recommendations  Rural Municipality of Siglunes; investigation about the public body’s non-response to a request for access under FIPPA and its failure in its duty to assist the applicant by…

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investigations & monitoring

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fippa

Case 2013-0024

Investigation Report: Refused Access – University of Manitoba

Report with Recommendations & Response to Recommendations University of Manitoba; refusal of access to the Master Services Agreement between the university and Xerox Canada for the provision of managed print services; provisions 18(1)(b), 18(1)(c)(i)(ii)(iii), 18(3)(b),…

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investigations & monitoring

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education body

Recommendation Monitoring of the Inquest into the Death of Ann Hickey

Link to inquest report Ann Hickey died on March 29, 2011 at Portage District General Hospital in Portage la Prairie, Manitoba as a result of strangulation from the pressure of a wheelchair seatbelt on her neck…

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inquest monitoring

Investigation Report: Ombudsman Act –  Complaint of Alleged Partisan Action by Civil Servant

This report details an investigation into alleged partisan action in the Manitoba Civil Service.

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investigations & monitoring

Report Subject:

ombudsman act

Case 2012-0080

Investigation Report: Ombudsman Act –  Town of Neepawa

A complainant alleged that on September 6, 2011, Neepawa town council discussed certain matters at a meeting closed to the public (in-camera), which he believed were not eligible for in-camera discussion under section 152 of…

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investigations & monitoring

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municipal / local body

Case 2011-0460

Investigation Report: Ombudsman Act –  Town of Neepawa

A complainant alleged that on September 6, 2011, Neepawa town council discussed certain matters at a meeting closed to the public (in-camera), which he believed were not eligible for in-camera discussion under section 152 of The…

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investigations & monitoring

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municipal / local body

Case 2011-0474

Investigation Report: Ombudsman Act – Rural Municipality of Saskatchewan

A landowner in the Rural Municipality of Saskatchewan complained that the RM unfairly rejected a conditional use application to build a residence on land the complainant owned in the municipality. The complainant believed the decision was…

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investigations & monitoring

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municipal / local body

Case 2012-0213

Investigation Report: Ombudsman Act –  Rural Municipality of Macdonald

A landowner in the Rural Municipality of Macdonald complained that the RM had unfairly denied two variances required for the subdivision of his land. The complainant also believed that the public hearing held to consider…

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investigations & monitoring

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municipal / local body

Case 2012-0369

Investigation Report: Ombudsman Act –  Rural Municipality of Alexander

2013-12-06 A resident of the Rural Municipality of Alexander complained that the RM had failed to correctly interpret and adequately enforce provisions of the municipal Zoning By-Law 08/98 and By-Law 06-12. As a result, the complainant incurred costs…

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investigations & monitoring

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municipal / local body

Case 2013-0256

Investigation Report: FIPPA Adequacy of Search – Rural Municipality of Rosser

Rural Municipality of Rosser; adequacy of search for email and other electronic records referring to the complainant; provision 9; ombudsman found that the RM had fulfilled the duty to assist the complainant by making every…

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investigations & monitoring

Report Subject:

fippa

Case 2013-0217-0220

Investigation Report: FIPPA Other, Refused Access, Fee Estimate – City of Winnipeg (Winnipeg Transit)

City of Winnipeg (Winnipeg Transit); various aspects of handling of four requests for information about operating expenses and advertising on buses; provisions 2, 3, 7(1), 82(1)(2) of FIPPA and 4(1)(2)(3) and 8(1)(a) of the Access…

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investigations & monitoring

Report Subject:

fippa