Manitoba Ombudsman.

Reports

Manitoba Ombudsman receives thousands of complaints and opens hundreds of investigations under our four mandates each year. Investigation reports are only published publicly if the Ombudsman feels the matter in the report is of significant public interest and impact, or when required. Investigation reports may find that a complaint is supported (evidence is found that supports the nature or the complaint) or not supported (no evidence to support the nature of the complaint) and can provide the findings and conclusion of the investigation. In some cases, the report will also have recommendations made to the public body or trustee that we ask them to review, respond to and accept. Our goal is to help improve public services with strengthened practices of fairness, transparency, accountability and privacy protection. Here you will find investigation and monitoring reports, audits and reviews, and annual reports. You will also find our status reports on the implementation of recommendations made in Provincial Court of Manitoba inquests. 

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Showing 338 reports(s)

Report Results

2013 Annual Report under The Ombudsman Act and The Public Interest Disclosure (Whistleblower Protection) Act

Included in this report is a supplementary report under section 16.1 of The Ombudsman Act.

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annual reports

2013 Annual Report under The Freedom of Information and Protection of Privacy Act and The Personal Health Information Act

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annual reports

Case 2013-0102

Investigation Report: Ombudsman Act –  Lake Manitoba Financial Assistance Program and Flood Appeals Commission

A complainant applied for disaster financial assistance through the Lake Manitoba Financial Assistance Program for a groundwater well he believed was contaminated by the 2011 Lake Manitoba flood, and his application was denied. He appealed…

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investigations & monitoring

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ombudsman act

Cases 2013-0111 and 2013-0113

Investigation Report: PHIA Use and Disclosure – Winnipeg Regional Health Authority

Winnipeg Regional Health Authority; use and disclosure of personal health information by an employee of the Winnipeg Health Sciences Centre. The ombudsman found that the employee’s use and disclosure of the personal health information was…

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investigations & monitoring

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health facility, body or trustee

Case 2014-0012

Investigation Report: PHIA Disclosure – Misericordia Health Centre and Misericordia Health Centre Foundation

Misericordia Health Centre and Misericordia Health Centre Foundation; disclosure of personal health information; provisions clause 22(2)(f) and subsections 23.2(1)(2) of PHIA and subsection 8.1(4) of the Personal Health Information Regulation; ombudsman found that the trustee…

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investigations & monitoring

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health facility, body or trustee

Case MO-2011-0513-0514

Monitoring Report: PHIA Use and Security – CancerCare Manitoba

CancerCare Manitoba; report on compliance with recommendations issued in 2012. In September 2013 CancerCare reported to the ombudsman that it had completed implementation of all the recommendations contained in the report.

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investigations & monitoring

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health facility, body or trustee

Case 2013-0138

Investigation Report: Ombudsman Act –  Selkirk and District Planning Area Board

Property owners in the Rural Municipality of St. Clements complained that the Selkirk and District Planning Area Board (now Red River Planning District) unfairly revoked their building permits a year after the permits were issued and…

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investigations & monitoring

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municipal / local body

Cases 2009-0469 and 2010-0081

Investigation Report: Ombudsman Act –  City of Winnipeg

A complainant alleged that the process by which the City of Winnipeg re-designated sections of Plessis Road and Grassie Boulevard to a non-truck route was unfair. A second complainant raised general concerns with the way…

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investigations & monitoring

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municipal / local body

Case 2010-0526

Investigation Report: Ombudsman Act –  City of Winnipeg

A complainant believed the City of Winnipeg’s practice of adding the unpaid water bills of tenants to the property taxes of the owner of the real property (the landlord) was unfair.

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investigations & monitoring

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municipal / local body

Case 2012-0392

Investigation Report: FIPPA Use and Disclosure – Manitoba Public Insurance

Manitoba Public Insurance Corporation (MPI);  use and disclosure of personal information during the course of investigations conducted by MPI and the Canadian Border Services Agency; provisions 36(1)(a)(b), 43(a), 44(1)(d)(e)(r); ombudsman found that the complaint was…

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investigations & monitoring

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fippa

Case 2013-0228

Investigation Report: FIPPA Refused Access – Manitoba Health

Manitoba Health; refusal of access to database records under FIPPA; provisions 2, 3(a), 6(2), 7(1), 7(2), 17(1), 17(2)(a), definition of “personal health information, HIPAA Privacy Rule and “Safe Harbour” Standard, Pan-Canadian De-identification Guidelines for Personal…

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investigations & monitoring

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fippa

Case 2013-0086

Investigation Report: FIPPA Refused Access – Manitoba Infrastructure and Transportation

Manitoba Infrastructure and Transportation;  refusal of access to some of the information in reports related to inspection of the St. Jean Baptiste bridge; provisions23(1)(a), 23(2)(f) and 23(2)(h); ombudsman found that MIT was authorized under The…

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investigations & monitoring

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fippa