Manitoba Ombudsman receives thousands of complaints and opens hundreds of investigations under our four mandates each year. Investigation reports are only published publicly if the Ombudsman feels the matter in the report is of significant public interest and impact, or when required. Investigation reports may find that a complaint is supported (evidence is found that supports the nature or the complaint) or not supported (no evidence to support the nature of the complaint) and can provide the findings and conclusion of the investigation. In some cases, the report will also have recommendations made to the public body or trustee that we ask them to review, respond to and accept. Our goal is to help improve public services with strengthened practices of fairness, transparency, accountability and privacy protection. Here you will find investigation and monitoring reports, audits and reviews, and annual reports. You will also find our status reports on the implementation of recommendations made in Provincial Court of Manitoba inquests. 

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Showing 338 reports(s)

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Case 2016-0249

Investigation Report: FIPPA Fee Estimate – City of Winnipeg – Winnipeg Transit

City of Winnipeg – Winnipeg Transit; dispute of fee estimate for records pertaining to a human rights complaint made against the City of Winnipeg regarding the absence of a discount for senior citizens using Handi-Transit;…

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investigations & monitoring

Report Subject:

fippa

Case 2016-0050

Investigation Report: FIPPA Fee Estimate – City of Winnipeg – Winnipeg Police Service

City of Winnipeg – Winnipeg Police Service; dispute of fee estimate for access to all mobile photo enforcement locations/codes, along with the number of tickets issued at each location for a one year period; provisions…

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investigations & monitoring

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fippa

Case 2015-0349

Investigation Report: FIPPA Refused Access – Manitoba Infrastructure and Transportation

Manitoba Infrastructure and Transportation; refusal of access to copies of maps associated with the lower Assiniboine River dykes on the basis that such records did not exist; provision 12(1)(c)(i); ombudsman found that the public body…

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investigations & monitoring

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fippa

Recommendation Monitoring of the Inquest into the Death of Tyler Joseph St. Paul

Link to inquest report Tyler Joseph St. Paul died on May 16, 2011 as a result of a punctured lung from being beaten by fellow gang members while in custody at Milner Ridge Correctional Centre.…

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inquest monitoring

Cases 2013-0297 and -0298

Investigation Report: Ombudsman Act –  RM of Franklin and Manitoba Sustainable Development

Concerns about the response of the Rural Municipality of Franklin and Manitoba Sustainable Development to overland flooding. Complaints not supported.

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investigations & monitoring

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municipal / local body

Case 2012-0283

Investigation Report: Ombudsman Act –  Disaster Financial Assistance Board

Concern about the denial of an application for disaster financial assistance by the Disaster Financial Assistance Board and the board’s reliance on the principle of concurrent causation. Recommendations made.

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investigations & monitoring

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ombudsman act

Case 2014-0076

Investigation Report: Ombudsman Act –  Motor Transport Board and Taxicab Board

Concern about Winnipeg taxicab drivers who were allegedly operating illegally outside of the City of Winnipeg and the response of the Motor Transport Board and the Taxicab Board to the issue. Recommendations made.

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investigations & monitoring

Report Subject:

ombudsman act

Case 2014-0543

Investigation Report: Ombudsman Act –  Manitoba Securities Commission

Concern that the Manitoba Securities Commission considered information at a hearing that the complainant did not know would be discussed at the hearing. Complaint partly resolved; administrative improvement suggested.

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investigations & monitoring

Report Subject:

ombudsman act

Cases 2014-0402, -0403, -0404 and -0405

Investigation Report: Ombudsman Act –  RM of St. Andrews

Concerns about approval of a 20-lot subdivision in the RM of St. Andrews and notice of the public hearing for the subdivision. Complaints not supported; administrative improvement suggested.

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investigations & monitoring

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municipal / local body

Case 2012-0196

Investigation Report: Ombudsman Act –  RM of Sifton (Town of Oak Lake)

Concern about the manner in which the Town of Oak Lake (RM of Sifton) removed and demolished a trailer from the property of the complainant. Recommendations made.

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investigations & monitoring

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municipal / local body

Cases 2013-0297 and -0298

Investigation Report: Ombudsman Act –  RM of Franklin and Manitoba Sustainable Development

Concerns about the response of the Rural Municipality of Franklin and Manitoba Sustainable Development to overland flooding. Complaints not supported.

Report Type:

investigations & monitoring

Report Subject:

municipal / local body

Case 2015-0086

Investigation Report: Ombudsman Act –  Local Government District of Pinawa

Concern that a business located in a residential building in the Local Government District of Pinawa was contravening home occupation requirements in the LGD’s zoning by-law. Recommendation made.

Report Type:

investigations & monitoring

Report Subject:

municipal / local body