Manitoba Ombudsman receives thousands of complaints and opens hundreds of investigations under our four mandates each year. Investigation reports are only published publicly if the Ombudsman feels the matter in the report is of significant public interest and impact, or when required. Investigation reports may find that a complaint is supported (evidence is found that supports the nature or the complaint) or not supported (no evidence to support the nature of the complaint) and can provide the findings and conclusion of the investigation. In some cases, the report will also have recommendations made to the public body or trustee that we ask them to review, respond to and accept. Our goal is to help improve public services with strengthened practices of fairness, transparency, accountability and privacy protection. Here you will find investigation and monitoring reports, audits and reviews, and annual reports. You will also find our status reports on the implementation of recommendations made in Provincial Court of Manitoba inquests. 

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Investigation Report: Ombudsman Act – Rural Municipality of East St Paul

Case MO-03697

Investigation Report: Ombudsman Act – Rural Municipality of East St Paul

The Manitoba Ombudsman received a complaint about the use of the Rural Municipality of East St. Paul logo by a councillor during their election campaign in fall 2022. The complainant also alleged a conflict of…

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investigations & monitoring

Report Subject:

municipal / local body

Investigation Report: FIPPA Refused Access – Manitoba Justice

Case MO-10136

Investigation Report: FIPPA Refused Access – Manitoba Justice

An individual made a request to Manitoba Justice for access to documents related to the Exchange of Service Agreement with the Correctional Service of Canada to hold federally sentenced offenders in Manitoba Correctional Centers. The…

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investigations & monitoring

Report Subject:

fippa

Investigation Report: FIPPA No Response – Manitoba Environment and Climate Change

Case MO-11757

Investigation Report: FIPPA No Response – Manitoba Environment and Climate Change

An individual made a request for information to Manitoba Environment and Climate Change (ECC) in November 2024. The public body confirmed receipt of the request and, in January 2025, requested additional information from the individual.…

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investigations & monitoring

Report Subject:

fippa

Investigation Report: FIPPA Disregard – Manitoba Education and Early Childhood Learning

Case MO-07942

Investigation Report: FIPPA Disregard – Manitoba Education and Early Childhood Learning

An individual requested records of inspections for all licensed Manitoba childcare centres for a period of multiple years. When the department issued a decision to disregard the complaint, the individual filed a complaint with our…

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investigations & monitoring

Report Subject:

fippa

Investigation Report: Ombudsman Act – Rural Municipality of Cornwallis

Case MO-07023

Investigation Report: Ombudsman Act – Rural Municipality of Cornwallis

A complaint was made to our office that the Reeve of the RM of Cornwallis disclosed closed meeting confidential information to third parties. During the investigation we reviewed the circumstances including documentation and interviews with…

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investigations & monitoring

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municipal / local body

Investigation Report – PHIA – Unauthorized Collection, Use, Disclosure and Security of Information – Medical Clinic in Winnipeg

Case MO-00303

Investigation Report – PHIA – Unauthorized Collection, Use, Disclosure and Security of Information – Medical Clinic in Winnipeg

In January of 2022, a privacy complaint was received by our office in relation to an employee of a Winnipeg-based medical clinic accessing personal health information (PHI) without authorization. Our office investigated the complaint and…

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investigations & monitoring

Report Subject:

health facility, body or trustee

Investigation Report: FIPPA No Response – Manitoba Housing and Renewal Corporation

Case MO-10404

Investigation Report: FIPPA No Response – Manitoba Housing and Renewal Corporation

An individual made a request for information to the Manitoba Housing and Renewal Corporation. When the public body didn’t respond within the required time limit of 45 days, the individual made a complaint to our…

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investigations & monitoring

Report Subject:

fippa

Investigation Report: Ombudsman Act – Municipality of Souris-Glenwood – Airport Commission

Case MO-07773

Investigation Report: Ombudsman Act – Municipality of Souris-Glenwood – Airport Commission

A complaint was made that the Souris-Glenwood Airport Commission chairperson gave insufficient notice of a meeting, at which an impactful decision was made with only four commission members present. The complaint also said the municipality…

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investigations & monitoring

Report Subject:

municipal / local body

Investigation Report: Ombudsman Act – Local Government District of Pinawa – Funding of a Community Event

Case MO 07712

Investigation Report: Ombudsman Act – Local Government District of Pinawa – Funding of a Community Event

A complaint came to the Ombudsman about the community’s role in operating the Lund Mania Fishing Tournament. The Ombudsman found that the LGD operated the event without the proper authorization under The Municipal Act and…

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investigations & monitoring

Report Subject:

municipal / local body

Investigation Report: FIPPA No Response – Executive Council Office

MO-09729

Investigation Report: FIPPA No Response – Executive Council Office

An individual made a complaint to the Ombudsman that the Executive Council Office did not respond to their request for information within the 45-day timeframe outlined under FIPPA. We reviewed the circumstances and timelines of…

Report Type:

investigations & monitoring

Report Subject:

fippa

Manitoba Ombudsman 2023-24 Annual Report

Manitoba Ombudsman 2023-24 Annual Report

Report Type:

annual reports

Investigation Report: FIPPA Refused Access – Winnipeg Police Service

Case 2021-0214

Investigation Report: FIPPA Refused Access – Winnipeg Police Service

Report with Recommendations & Response to Recommendations  The complainant made an application for access to the City of Winnipeg – Winnipeg Police Service (the WPS) for records related to officer discipline. The WPS provided partial…

Report Type:

investigations & monitoring

Report Subject:

fippa