Investigation Report: FIPPA Refused Access – City of Brandon

2015-03-17

Summary

City of Brandon; refused access to records of calls to the city’s 911 Emergency Service on the basis that records did not exist or could not be located (explaining the recordings could not be accessed as they were made on an obsolete recording system that was no longer in use); provisions 9, 12(1)(c)(i); ombudsman found that the decision to refuse access was in compliance with FIPPA but that the city had not met its duty to assist the applicant by responding openly, accurately and completely as required by FIPPA.

Case 2014-0250 and 2014-0251