Investigation Report: PHIA Refused Access – Health Professional
investigations & monitoring
health facility, body or trustee
Summary
Report with Recommendations & Response to Recommendations
Health professional (psychologist); refusal of access in response to an individual’s request to view and receive copies of the individual’s own personal health information; provisions 7(1)(a), 7(1)(c) and 11(1); ombudsman found that the trustee did not respond to the request and did not provide reasons for refusing access; trustee did not accept the ombudsman’s recommendations and the matter was referred to the information and privacy adjudicator for review.
Read the Information and Privacy Adjudicator Decision issued March 23, 2015.
Case MO-2013-0419