Investigation Report: FIPPA Refused Access – Manitoba Public Insurance
investigations & monitoring
fippa
Summary
Manitoba Public Insurance; MPI provided three pages of records in response to a request for an individual’s applications related to his driver’s licence, but refused access to additional records on the basis that additional records did not exist; provisions 9, 12(1)(c)(i); ombudsman found that MPI had undertaken all reasonable efforts to assist the complainant and to search for the requested records.
Case 2013-0350