Make a FIPPA complaint
You are encouraged to contact our office at 204-982-9130 or toll free 1-800-665-0531 to speak with a member of our Intake Services team about what information to provide in making your FIPPA complaint.
Complaint About Access:
All FIPPA complaints must be made using the FIPPA complaint form (see the pdf form under "related files"). You may complain to the ombudsman about any decision, act or failure to act by a public body that relates to your access request. This includes a complaint about a public body's refusal to make a correction under section 39 of FIPPA. You must make your complaint to the ombudsman within 60 days after you are notified of the decision. However, if your complaint is that a public body has not responded to your access request, you must make your complaint within 120 days after your access request was made.
If you are a third party that has been notified under section 33 of FIPPA that the public body intends to grant a request for access to your information, you may make a complaint to the ombudsman.
Complaint About Privacy:
All FIPPA complaints must be made using the FIPPA complaint form (see the pdf form under "related files"). If you believe that your personal information has been collected, used or disclosed by a public body in a way that does not comply with FIPPA, you may make a complaint to the ombudsman. While there is no time limit for making a privacy complaint, the ombudsman may decide not to investigate such a complaint if too much time has passed, so your complaint should me made as soon as possible.
The ombudsman has developed the following questionnaires to assist you in making a privacy complaint to our office:
- Collection of Personal Information
- Use of Personal Information
- Disclosure of Personal Information
Remember that you will still need to complete the FIPPA complaint form along with the privacy questionnaire.
Disclosure to Relative of Deceased:
You may make a complaint to the ombudsman if a public body has decided not to disclose personal information of your deceased relative to you under clause 44(1)(z) of FIPPA. You must make your complaint to the ombudsman within 60 days of being notified of the decision.