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About the Office

We all expect government, other public bodies and trustees to act in a fair, open, and transparent manner. What if you believe they haven't?

The ombudsman can investigate your complaint about access to information and privacy matters, the fairness of government actions or decisions, or serious 'wrongdoings' that you believe may have occurred. This site contains information about the different kinds of investigations the ombudsman can conduct, what you need to know about submitting a complaint, complaint forms, and a variety of other resources.

Manitoba Ombudsman is an independent office of the Legislative Assembly of Manitoba and is not part of any government department or agency. The ombudsman conducts independent, impartial, and non-partisan investigations.

In Manitoba, four laws establish the ombudsman's authority to conduct investigations.

The Ombudsman Act

The Ombudsman Act created the office in 1970 and set out the ombudsman's authority to investigate complaints about administration by government bodies including:

The Freedom of Information and Protection of Privacy Act

Under FIPPA, the ombudsman investigates complaints from people who have concerns about any decision, act or failure to act that relates to their requests for information from public bodies, or a privacy concern about the way their personal information was handled. Public bodies under FIPPA include:

The Personal Health Information Act

Under PHIA, the Ombudsman investigates complaints from people who have concerns about any decision, act or failure to act that relates to their requests for their personal health information from public bodies or trustees, or a privacy concern about the way their personal health information was handled. In addition to the public bodies listed under FIPPA, PHIA also applies to:

The Public Interest Disclosure (Whistleblower Protection) Act

Under PIDA, anyone can make a disclosure of wrongdoing (a very serious act or omission that is an offence under another law; that creates a specific and substantial danger to the life, health, or safety of persons or the environment; or gross mismanagement, including mismanagement of public funds or a public asset). Public organizations covered by PIDA include:

Other responsibilities: