Investigation Report: FIPPA Disclosure – Manitoba Finance, Insurance Council of Manitoba (ICM)
investigations & monitoring
fippa
Summary
Manitoba Finance, Insurance Council of Manitoba (ICM) – complaint that the online posting of disciplinary decisions by the ICM was not authorized under FIPPA; provisions 42(1), 42(2); during the investigation, the ICM proposed changes to its policies and procedures, which would allow it to comply with FIPPA while fulfilling its mandates to enforce standards for the profession and to initiate programs for consumer protection. The ombudsman considered the suggested revisions to ICM’s policies and processes to be a reasonable balance between the requirements of FIPPA and the mandate and responsibilities of the ICM, as well as a reasonable exercise of the ICM’s discretion relating to publication of its disciplinary decisions under the Insurance Council Regulation. The complaint was resolved.
Case 2018-0077