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Access and Privacy Division

 

Resources


Practice notes are prepared by Manitoba Ombudsman to assist persons using the legislation. They are intended as advice only and are not a substitute for the legislation.

Practice notes are sorted into categories under the following headings:


ACCESS ISSUES

Duty to Assist

The Duty to Assist under FIPPA and PHIA, April 2009

PHIA Amendments

Overview of PHIA Amendments, May 2010

Interaction with Other Acts

Interaction Between FIPPA and Other Acts, February 2010

Requests for Publicly Available Information

Dealing with Access Requests for Information that is Available to the Public, September 2007

Documenting Access Decisions

Documenting Access Decisions under The Freedom of Information and Protection of Privacy Act and The Personal Health Information Act, July 2006

Fees

Preparing Fee Estimates under The Freedom of Information and Protection of Privacy Act, October 2006

Dealing with Fee Waivers under The Freedom of Information and Protection of Privacy Act, October 2006

Extensions

Extending the Time Limit for Responding under The Freedom of Information and Protection of Privacy Act, October 2007

Making a Submission to the Ombudsman for an Extension Longer than 30 Days under The Freedom of Information and Protection of Privacy Act, December 2006

Notification Under Section 33 of FIPPA

Providing Notice To a Third Party under Section 33 of FIPPA, April 2008

Refusal of Access Considerations

Considerations for Applying Exceptions when Refusing Access under The Freedom of Information and Protection of Privacy Act, October 2009

Considerations for Applying Exceptions when Refusing Access under The Personal Health Information Act, June 2006

The Exercise of Discretion When Applying Discretionary Exceptions to Refuse Access under FIPPA, March 2009

Distinguishing Between Personal Information and Business Information under FIPPA, June 2008

Severing Information in Records, September 2006

Complete Responses to Access Requests

Checklist-Contents of a Complete Response under section 12 of The Freedom of Information and Protection of Privacy Act, August 2006

Providing Reasons to an Applicant when Refusing Access under The Freedom of Information and Protection of Privacy Act, May 2006

Checklist-Contents of a Complete Response under The Personal Health Information Act, August 2006

Providing Reasons to an Applicant when Refusing Access under The Personal Health Information Act, August 2006

Requests for Correction

Handling Requests for Correction under FIPPA, July 2007

Handling Requests for Correction under PHIA, July 2007


PRIVACY ISSUES

PHIA Amendments

Overview of PHIA Amendments, May 2010

Interaction with Other Acts

Interaction Between FIPPA and Other Acts, February 2010

Distinguishing Between Personal and Business Information Under FIPPA

Distinguishing Between Personal Information and Business Information under FIPPA, June 2008

Collection and Notice

Collection and Providing Notice of Collection of Personal Information under FIPPA, March 2008

Collection and Providing Notice of Collection of Personal Health Information under PHIA, March 2008

Use

Considerations for Use under The Personal Health Information Act, November 2007

Considerations for Use under The Freedom of Information and Protection of Privacy Act, November 2007

Disclosure

Considerations for Disclosing Personal and Personal Health Information under The Freedom of Information and Protection of Privacy Act and The Personal Health Information Act, November 2006

Protecting Personal and Personal Health Information

Protecting Personal and Personal Health Information When Working Outside the Office, April 2007

Protecting the Privacy of Access Requesters, May 2007

Privacy Considerations for Faxing Personal and Personal Health Information, March 2008

Privacy Considerations for Emailing Personal and Personal Health Information, March 2008

What To Do When A Privacy Breach Occurs

Key Steps in Responding to a Privacy Breach under The Freedom of Information and Protection of Privacy Act and The Personal Health Information Act, March 2007

Reporting a Privacy Breach to Manitoba Ombudsman, March 2007


RESPONDING TO COMPLAINTS TO THE OMBUDSMAN

Access Complaints

Responding to a Complaint about a Failure to Respond to an Access Request under The Freedom of Information and Protection of Privacy Act, December 2006

Responding to a Complaint about a Failure to Respond to an Access Request under The Personal Health Information Act, December 2006

Responding to a Complaint about the Transfer of an Access Request under The Freedom of Information and Protection of Privacy Act, December 2006

Responding to a Complaint about the Transfer of an Access Request under The Personal Health Information Act, December 2006

Responding to a Complaint about a Fee Estimate under The Freedom of Information and Protection of Privacy Act, December 2006

Responding to a Complaint about a Refusal to Grant a Fee Waiver under The Freedom of Information and Protection of Privacy Act, December 2006

Responding to a Complaint about Fees under The Personal Health Information Act, December 2006

Responding to a Complaint about an Extension of the Time Limit for Responding under The Freedom of Information and Protection of Privacy Act, December 2006

Responding to a Complaint about a Refusal of Access under The Freedom of Information and Protection of Privacy Act, December 2006

Changing the Basis for a Decision to Refuse Access, June 2007

Making Effective Written Representations in Responding to Complaints about Refused Access under FIPPA, June 2009

Responding to a Complaint about a Refusal of Access under The Personal Health Information Act, December 2006

Responding to a Complaint about a Refusal to Correct Personal Information under The Freedom of Information and Protection of Privacy Act, December 2006

Responding to a Complaint about a Refusal to Correct Personal Health Information under The Personal Health Information Act, December 2006

Privacy Complaints

Responding to a Complaint about Collection of Personal Information under The Freedom of Information and Protection of Privacy Act, January 2007

Responding to a Complaint about Collection of Personal Health Information under The Personal Health Information Act, January 2007

Responding to a Complaint about Use of Personal Information under The Freedom of Information and Protection of Privacy Act, January 2007

Responding to a Complaint about Use of Personal Health Information under The Personal Health Information Act, January 2007

Responding to a Complaint about Disclosure of Personal Information under The Freedom of Information and Protection of Privacy Act, January 2007

Responding to a Complaint about Disclosure of Personal Health Information under The Personal Health Information Act, January 2007

Responding to a Complaint about Security of Personal Health Information under The Personal Health Information Act, January 2007

Recommendations

Responding to Recommendations made by the Ombudsman under The Freedom of Information and Protection of Privacy Act, December 2006

Responding to Recommendations made by the Ombudsman under The Personal Health Information Act, December 2006

 

Questionnaires for Privacy Complaints

These questionnaires are prepared by Manitoba Ombudsman to assist individuals in making a privacy complaint to our office. An individual could complete a questionnaire or use it as a guide in writing a letter of complaint.

Privacy Complaints under The Freedom of Information and Protection of Privacy Act

Collection of Personal Information

Use of Personal Information

Disclosure of Personal Information

Privacy Complaints under The Personal Health Information Act

Collection of Personal Health Information

Use of Personal Health Information

Disclosure of Personal Health Information