Investigation Report: Ombudsman Act –  Local Government District of Pinawa

2015-06-22

Summary

A property owner complained that the Local Government District (LGD) of Pinawa unfairly denied her request to be reimbursed for a portion of the charges she incurred for multiple sewer line inspections and repairs. The individual also questioned whether an increase in property tax assessment was related to her disagreement with the LGD. The ombudsman found that the LGD followed applicable legislation, policies and procedures regarding the complainant’s sewer line repairs and that the property tax assessment increase was not affected by the complainant’s sewer dispute with the LGD. The ombudsman also identified two administrative changes that, if implemented, would improve the LGD’s administrative practices regarding property owner requests for reimbursement.

Case 2014-0252