The Ombudsman Act
The
Ombudsman Act In A Nutshell
Since 1970, the Manitoba Ombudsman has derived duties and powers from
The Ombudsman Act that enable the investigation of complaints about
the administration by provincial government departments and agencies
where a person alleges he or she has been aggrieved. As of 1997, The
Ombudsman Act applied to all municipalities with the exception
of the City of Winnipeg. In 2003, the Act came to apply to the City
of Winnipeg.
The Ombudsman
also has powers of investigation concerning the access to and protection
of personal or personal health information under The Freedom of
Information and Protection of Privacy Act (FIPPA) and The
Personal Health Information Act (PHIA). Where, for reason of
jurisdiction, an access or privacy complaint does not fall under one
of the access and privacy statutes but otherwise falls under the jurisdiction
of The Ombudsman Act, our office may review the matter under
that Act. Situations giving rise to our use of The Ombudsman Act
in access and privacy matters have included instances where the complainant,
the entity complained about or the records in question do not come
within the access and privacy legislation.
Ombudsman
Manitoba: An Independent Oversight Office
As with Manitoba's access and privacy legislation, the Ombudsman under
The Ombudsman Act receives complaints and can commence investigations
on his own initiative. Similarly, the Ombudsman acts independently
and has broad powers to investigate, report publicly and make recommendations
where a complaint is supported and informal resolution is not successful.
Decisions of the Ombudsman under The Ombudsman Act, unlike
those under the access and privacy legislation, cannot be appealed
to Court.